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ACCEPTABLE USE POLICY

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Violations of this policy may result in immediate service suspension without refund. Serious violations may be reported to law enforcement.

PROHIBITED ACTIVITIES

1. SPAM & UNSOLICITED COMMUNICATION

  • Sending bulk unsolicited email (spam)
  • Operating email lists without proper opt-in procedures
  • Using our services for phishing campaigns
  • SMS spam or robocalling

2. NETWORK ABUSE

  • Port scanning or network reconnaissance of third parties
  • Launching DDoS attacks or participating in botnets
  • IP spoofing or packet forgery
  • Operating open proxies or VPN resale without permission
  • Excessive bandwidth consumption affecting other users

3. MALICIOUS CONTENT

  • Hosting or distributing malware, viruses, or trojans
  • Operating command & control servers
  • Hosting exploit kits or hacking tools
  • Cryptojacking or unauthorized cryptocurrency mining

4. ILLEGAL CONTENT

  • Child sexual abuse material (CSAM)
  • Content promoting terrorism or violence
  • Distribution of pirated software, movies, or music
  • Sale of illegal drugs or weapons
  • Identity theft or financial fraud

5. INTELLECTUAL PROPERTY VIOLATIONS

  • Copyright infringement (torrents, warez, etc.)
  • Trademark violations
  • Unauthorized distribution of licensed software
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RESTRICTED ACTIVITIES (REQUIRE PERMISSION)

The following activities require written permission from our NOC team:

  • Cryptocurrency mining operations
  • High-volume proxy or VPN services
  • Tor exit nodes
  • Security research involving third-party networks
  • Adult content hosting (must comply with Canadian law)
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MONITORING & ENFORCEMENT

We monitor our network for abuse using:

  • Automated abuse detection systems
  • Third-party blacklist monitoring
  • Customer reports
  • Law enforcement requests

Upon detection of abuse, we may:

  • Warning: First offense (minor violations)
  • Suspension: Temporary service interruption (24-72h)
  • Termination: Permanent account closure without refund
  • Legal Action: Reporting to authorities for serious violations
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REPORTING ABUSE

If you believe a customer is violating this policy, please report to:

abuse@mgnetworks.ca

Include: Date/time, source IP, description of abuse, and any supporting evidence (logs, screenshots, etc.)

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DMCA / COPYRIGHT NOTICES

Copyright holders may submit DMCA takedown requests to:

dmca@mgnetworks.ca

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Last Updated: February 2026
This policy may be updated at any time. Continued use of services constitutes acceptance.
Contact: noc@mgnetworks.ca